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Service Dog Etiquette 12 August 08

Posted by turtlemom3 in ADA, ADI, Delta Society, Dept of Justice, Federal Law, Guidelines, IAADP, PAALS, Service Dogs.
9 comments

I recently read some  information about service dog etiquette that makes a lot of sense.

Since not everyone knows about service dogs, not everyone knows about service dog etiquette.

First – a service dog is not a pet! A service dog has at least 2 years of intensive socialization and training behind him and is an expert in what he does. Most have been bred from working dog stock and not only thoroughly enjoy, but need to work.

A person who has a service dog has a very well-trained working dog. When you meet them, remember that the dog is working. Don’t interrupt it.

Always speak to the dog’s partner first, and always ask before beginning to interact with the dog.

Don’t pet the dog or make noises at the dog without permission of the dog’s partner.

If the partner says, “No,” then the answer is, “No,” and simply agree with it and go with it. It has nothing to do with you, it has to do with the service dog and his duties.

Never offer food to a service dog! This will distract him from his job. It can even cause injury to the disabled partner.

If you encounter a service dog in training or a puppy in training, ignore it! At this stage of training, they are easily distractible and can have a whole day’s training lost if interfered with.

It is impolite to ask the partner about his disability. If you are intrusive enough to ask such an invasive question, do not be surprised if the partner refuses to discuss it. The partner is not being offensive – he just doesn’t want his privacy invaded any more than you would.

Business Owners

If you are a business person, you may not prevent a person from bringing his service dog in with him. Both Federal and State laws specify that service dogs are to be permitted into any business or location. Even clinics or hospitals.

If you don’t like dogs, or are afraid of them, simply put yourself on the other side of the person from the dog.

If the dog “forgets” his manners and barks or growls at something or someone, you may inquire as to what the problem is. If someone has been teasing, poking or otherwise alarming the dog, they should be reprimanded. On the other hand, some service dogs alert their partners to impending seizures or crashing blood sugars  by barking once or twice, and that may be the source of a bark or two.

You may ask the person to remove their service dog from the premises if the dog’s behavior is disruptive or destructive.

If another customer has a severe allergy to dogs, you might ask the person with the service dog  if you can help them outside or if they can wait outside until the person with the allergy is through. This problem has not been defined by law, however. Balancing the health needs of the allergic against the rights of the disabled with service animals will probably be worked out in courts of law in the future.

If other customers complain about the presence of the service dog, explain that the service dog is medically necessary, and that Federal law AND State law protect the rights of the person to have their service dog with them in public places.

Many disabled people with service dogs carry pamphlets or cards that explain Federal ADA laws about service dogs. Some carry information about the training their dog has gone through and any certifications it has. You might politely ask the disabled person if they have such information with them if another customer is confused and you feel you don’t have enough information yourself to help the situation.

Places To Go For More Information

Delta Society

Assistance Dogs International

International Association of Assistance Dog Partners (IAADP)

PAALS

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[NOTE: Waiting for the Woof ended 10/2/08. Living with the Woof picks up with the addition of Emmy to our lives! Please join me at: Living With the Woof for the ongoing saga of the Woof! Our adventures and our foibles will be chronicled there.]

IAADP Emergency Call for Action – ADA 9 August 08

Posted by turtlemom3 in ADA, Dept of Justice, Dog, Federal Law, IAADP, Service Dogs, Working Dogs.
1 comment so far

I just went to the IAADP website. They need support for their recommended amendments to the changes to the ADA regulations!!

Support The Assistance Dog Community –

Your Comments are Urgently Needed!

The International Association of Assistance Dog Partners (IAADP) represents more than 2000 disabled program graduates and owner-trainers who work with service, hearing and guide dogs to increase their independence. Seven years ago we formed a coalition with Assistance Dogs International, which represents more than 100 non profit assistance dog training programs in the USA. Other members include the Council of U.S. Dog Guide Schools and Guide Dog Users, Inc. Together we petitioned the U.S. Department of Justice to develop a better definition of a Service Animal as soon as the regulations for the Americans With Disabilities Act (ADA) came up for review. All of us were very worried about the future of the assistance dog movement due to widespread misunderstandings about the service animal definition.

The good news is that the US Department of Justice (DOJ) has finally proposed a new definition of a Service Animal, in an attempt to correct the problems with the old definition. Before finalizing the new Definition, its Notice of Proposed Rule Making (NPRM) on the ADA regulatory language is seeking comments from the public on three Questions pertaining to service animals. IAADP has also identified a fourth issue we see as critical.

This is the assistance dog community’s long awaited opportunity to try to shape a better future. Please join us! There are good things in the new definition of a Service Animal, but we also foresee serious problems and want to try to fix them before it is too late. [– MORE –].

Even if you don’t have a service dog, please look over the IAADP website and then follow their links to the ADA website for comments. When I posted mine, I simply copy and pasted the IAADP’s positions into my comments and then told them that I supported these changes. It was easy and quick.

This is really important!! Please do it!!

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[NOTE: Waiting for the Woof ended 10/2/08. Living with the Woof picks up with the addition of Emmy to our lives! Please join me at: Living With the Woof for the ongoing saga of the Woof! Our adventures and our foibles will be chronicled there.]